Frequently Asked Questions
Is the storage item I would like to buy really in stock with you and will I get delivery within 3 working days?
The answer to this is simple, YES!
If the item you are looking at on our website shows it is in stock then we do have the stock in our Midlands based, warehousing facility. We deliver all UK Mainland deliveries within 3 working days. We receive so many phone calls from customers saying they have been let down by other internet sites and therefore they are understandably wary. However, after receiving first class customer service from Wovenhill they are overjoyed and our excellent reviews, word of mouth recommendations and repeat business are testament to this.
I work all day and need to know when delivery will be
Our storage items are dispatched via Parcel Force or DPD Local and if nobody is in they will leave a contact card asking you to call them to arrange suitable redelivery day. If you think you may be out please arrange delivery instructions to help the courier i.e. leave with neighbour at No. 10.
Which is the best way to pay for my rattan storage item?
We have various secure methods available so that you can choose which best suits your requirements. We accept most debit and credit cards and also accept BACS payments. These can be viewed fully on our payment options page.